Frequently asked questions
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Most projects take 4-12 weeks depending on scope.
Yes, all plans include a support tier - see our pricing page.
Yes, every plan includes a support tier — see our pricing page for response-time SLAs. Starter includes email support, Growth adds priority response, and Enterprise includes 24/7 on-call coverage.
Yes, we regularly integrate with existing systems and codebases.
Either — we can handle copywriting, SEO content, and case study write-ups as part of the engagement, or work from content you provide. This is scoped explicitly in the proposal so there's no ambiguity.
Plans bill monthly by default, with 20% off when you pay annually. You can upgrade, downgrade, or cancel at any time — there's no long-term lock-in contract.
We flag scope changes as soon as they come up, with a clear estimate of the added cost, before any extra work begins. You approve changes before they're billed — there are no surprise invoices.
Yes. Our infrastructure practices are SOC 2-aligned, access to client systems is scoped per engagement and reviewed regularly, and we sign NDAs and data processing agreements as standard for client work.
We've delivered projects in healthcare and fintech that required HIPAA-conscious data handling and KYC compliance respectively. Tell us your regulatory requirements during scoping and we'll confirm fit before starting.